If you call and leave a message, your message will be returned as soon as possible. Please bear in mind that 'as soon as possible' may not mean within the next 30 minutes and possibly not even the same day. The reason for this is that the secretary or Dr. Kovacs may be busy or away when you have called.

Normally a routine phone call to Dr. Kovacs is returned by the next day, unless he is away. Also, during the weeks that Dr. Kovacs is the Endocrinologist-on-call, priority is given to answering urgent calls and referrals.

Voice mail messages are not routinely checked after hours. If you are calling because of an emergency, you should contact your family physician or proceed to the nearest emergency department.

 



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